Using Our Service

To use our service you must be a member. So the first time you use us you must join up!

You will need to visit us to do this.

It’s very simple and just takes 4 easy steps.

Initial registration and training usually takes 15 to 20 minutes.


1. Fill in and sign a membership form

We will ask you to complete a membership form and sign up to our terms and conditions. Your details will be held on our computer system, but we won’t share them with anyone else.
To save time, you can download our New Membership Form, print it and complete it before you come in.
You can also download our Terms & Conditions.


2. Provide us with two forms of identification

This could be, but is not limited to:

  • Driving Licence
  • Passport
  • A Utility Bill
  • A Bank Statement
  • A letter from a company / service

One of these should have your photograph on.

3. Complete a short training session

We will give you an informal training session on using the equipment, for health and safety reasons.


Please bring cash. Sorry, we aren’t able to accept payment by card.

A membership fee of £20, renewable annually,  allows you to use our equipment during our opening hours with no further charge. We do have a donations box and are grateful for any donation to help keep our service running!

If you only want the equipment for a day, one-day membership costs £5.

Longer-term hire is available at extra cost – please click here for details

Please Note—we are unable to take payment by card, so you will need to bring cash or a cheque backed by a bank card.


Leamington Spa Shopmobility
Warwick District Mobility Ltd
Level 4
Royal Priors Car Park
Park St
Leamington Spa CV32 4XT

Call us

01926 470450

Charity Number: 1097840
Company Number: 4013913